Terms and Conditions of the emp3d.eu Online Store
This document primarily defines the principles under which contracts are concluded in the Store, including important information about the Seller, the Store, and the rights of Consumers.

Document dated: January 10, 2026

TABLE OF CONTENTS
§ 1 Definitions
§ 2 Contacting the Seller
§ 3 Technical Requirements
§ 4 Shopping in the Store
§ 5 Payments
§ 6 Order Fulfillment
§ 7 Right of Withdrawal
§ 8 Exceptions to the Right of Withdrawal
§ 9 Complaints
§ 10 Personal Data
§ 11 Reservations
Appendix 1: Sample Withdrawal Form

§ 1 DEFINITIONS
Business days – days from Monday to Friday, excluding public holidays in Poland. Civil Code – the Polish Civil Code of 23 April 1964.
Consumer – a Buyer who is an individual, purchasing from the Store or taking steps to make a purchase, without direct connection with their business or professional activity.
Account – a digital service regulated by separate terms and conditions within the meaning of the Consumer Rights Act, through which the Buyer can use additional features in the Store free of charge.
Buyer – any entity purchasing from the Store or taking steps to make a purchase.
Privileged Buyer – a Consumer or Privileged Entrepreneur.
Privileged Entrepreneur – a Buyer who is an individual, concluding or intending to conclude a contract with the Seller under the Terms and Conditions, directly related to their business activity, but not of a professional nature.
Terms and Conditions – these terms and conditions.
Store – the emp3d.eu online store operated by the Seller at https://emp3d.eu. Seller – EWA DANUTA MUSZYŃSKA-PRZYBULEWSKA, entrepreneur conducting business under the name TIRGE AMO Ewa Muszyńska-Przybulewska, entered into the Central Register and Information on Business Activity maintained by the minister responsible for economic affairs and maintaining the Central Register and Information on Business Activity, Tax Identification Number (NIP) 7971787897, National Business Registry Number (REGON) 672998133, Maciejowice 24, 05-600 Maciejowice.
Consumer Rights Act – Polish Act of 30 May 2014 on consumer rights.

§ 2 CONTACT THE SELLER
Postal address: Maciejowice 24, 05-600 Maciejowice
Email address: biuro@emp3d.eu
Telephone: +48601151918
The cost of a telephone call or data transmission made by the Buyer is based on the basic tariff of the telecommunications operator or internet service provider used by the Buyer. The Seller notes that the cost of an international call or international data transmission may be higher than the cost of a domestic call or transmission – depending on the tariff adopted by the telecommunications operator or internet service provider used by the Buyer.

§ 3 TECHNICAL REQUIREMENTS
For the proper functioning of the Store, the following is required:

a device with internet access

a web browser that supports JavaScript and cookies.

To place an order in the Store, in addition to the requirements specified in paragraph 1, an active email account is required.

§ 4 PURCHASES IN THE STORE
The product prices displayed in the Store are the total price for the product.
The Seller notes that the total price of the order consists of the price indicated in the Store and, if applicable, the shipping costs.
The product selected for purchase must be added to the shopping cart in the Store.
The Buyer then selects the delivery method and payment method from the options available in the Store and provides the information necessary to complete the order.
The order is placed upon confirmation of its content and acceptance of the Terms and Conditions by the Buyer.
Placing an order constitutes the conclusion of a contract between the Buyer and the Seller.
The Buyer can register in the Store, i.e., create an Account, or make purchases without registration by providing their details with each order.

§ 5 PAYMENTS
The following payment methods are available in the Store:
standard bank transfer to the Seller's bank account;
by payment card:
Visa
Visa Electron
MasterCard
MasterCard Electronic
Maestro
via the payment platform:
Autopay
Przelewy24
InPost Pay
PayPo
PayPal
PayU
If payment is selected via the Autopay payment platform, the online payment service provider is Autopay S.A.
If the Buyer selects prepayment, the order must be paid within 5 Business Days of placing the order.
By making a purchase in the Store, the Buyer accepts the use of electronic invoices by the Seller. The Buyer has the right to withdraw this acceptance.

§ 6 ORDER PROCESSING
The order processing time is indicated in the Store. If the Buyer has chosen to pay for the order in advance, the Seller will begin processing the order after payment has been received.

If the Buyer has purchased products with different delivery times within a single order, the order will be processed within the delivery time applicable to the product with the longest delivery time.

Countries where delivery is made:
Poland
Germany
Great Britain
Italy
United States
Canada
Spain
Greece
France
Netherlands
Czech Republic
Hungary
Slovakia
Austria
Australia
Finland
Sweden
Norway
Switzerland
The Store offers the following delivery methods:
via courier;
via Poczta Polska;
to InPost parcel lockers.

§ 7 RIGHT OF WITHDRAWAL
The privileged buyer has the right to withdraw from the contract concluded with the Seller through the Store, subject to § 8 of the Regulations, within 14 days without giving any reason.
The withdrawal period expires after 14 days from the date:
on which the privileged buyer came into possession of the goods or on which a third party other than the carrier and indicated by the privileged buyer came into possession of the goods;
on which the privileged buyer came into possession of the last goods, batch, or part, or on which a third party other than the carrier and indicated by the privileged buyer came into possession of the last goods, batch, or part, in the case of a contract requiring the transfer of ownership of multiple goods that are delivered separately, in batches, or in parts. In order for the privileged Buyer to exercise the right of withdrawal, they must inform the Seller, using the details provided in § 2 of the Terms and Conditions, of their decision to withdraw from the contract by means of an unequivocal statement (e.g., a letter sent by post or email).
The privileged Buyer may use the withdrawal form template provided at the end of the Terms and Conditions, but this is not mandatory.
To meet the withdrawal deadline, it is sufficient for the privileged Buyer to send information regarding the exercise of their right of withdrawal before the expiry of the withdrawal deadline.

EFFECTS OF WITHDRAWAL FROM THE CONTRACT
In the event of withdrawal from the concluded contract, the Seller shall refund to the privileged Buyer all payments received from them, including the costs of delivery of the goods (except for additional costs resulting from the privileged Buyer choosing a delivery method other than the cheapest standard delivery method offered by the Seller), immediately, and in any case no later than 14 days from the date on which the Seller was informed of the privileged Buyer's decision to exercise the right of withdrawal. The Seller will refund the payment using the same payment methods used by the Privileged Buyer in the original transaction, unless the Privileged Buyer agrees otherwise. In any case, the Privileged Buyer will not incur any fees in connection with this refund.
If the Seller has not offered to collect the goods from the Privileged Buyer, the Seller may withhold the refund until the goods are received or until proof of return is provided, whichever occurs first.
The Seller requests that the goods be returned to the following address: Maciejowice 24, 05-600 Maciejowice, Poland immediately, and in any case no later than 14 days from the date on which the Privileged Buyer informed the Seller of their withdrawal from the sales contract. This deadline is met if the Privileged Buyer returns the goods before the 14-day period expires.
The Privileged Buyer bears the direct costs of returning the goods.
The Privileged Buyer is only liable for any diminished value of the goods resulting from their use in a manner other than necessary to establish the nature, characteristics, and functioning of the goods. If the goods, due to their nature, cannot be returned by standard post, the Preferred Buyer will also be responsible for the direct costs of returning the goods. The Seller will inform the Preferred Buyer of the estimated amount of these costs in the product description in the Store or when placing the order. If a refund is required for a transaction made by the Preferred Buyer with a payment card, the Seller will refund the funds to the bank account associated with the payment card.

§ 8 EXCEPTIONS FROM THE RIGHT OF WITHDRAWAL
The right to withdraw from a distance contract, referred to in § 7 of the Regulations, does not apply in relation to a contract:
where the subject of the service is a non-prefabricated product, manufactured according to the specifications of the privileged Buyer or intended to meet their individual needs;
where the subject of the service is a product that spoils quickly or has a short shelf life;
where the subject of the service is a product delivered in a sealed package that cannot be returned after opening for health or hygiene reasons if the package was opened after delivery;
where the subject of the service is goods that, due to their nature, are inseparably combined with other items after delivery;
where the subject of the service is audio or visual recordings or computer programs delivered in a sealed package if the package was opened after delivery; for the supply of newspapers, periodicals, or magazines, with the exception of a subscription agreement;

where the price or remuneration depends on fluctuations in the financial market over which the Seller has no control and which may occur before the expiry of the withdrawal period.

§ 9 COMPLAINTS
AND GENERAL PROVISIONS
The Seller is liable to the Privileged Buyer for the conformity of the performance with the contract, as provided for by generally applicable law, in particular the provisions of the Consumer Rights Act.
The Seller requests that complaints (including those regarding the operation of the Store) be submitted to the postal or electronic address provided in § 2 of the Terms and Conditions.
If a warranty has been granted for the product, information about it and its terms is available in the Store.
The Seller will respond to the complaint within 14 days of its receipt.
II. PRIVILEGED BUYERS
Goods
In the event of non-conformity of the goods with the contract, the Privileged Buyer may exercise the rights specified in Chapter 5a of the Consumer Rights Act. The Seller is liable for any lack of conformity of the goods with the contract that exists at the time of delivery and is discovered within two years of that date, unless the goods' shelf life, as determined by the Seller, its legal predecessors, or persons acting on their behalf, is longer.

Under the provisions of the Consumer Rights Act, in the event of a lack of conformity, the privileged Buyer may request:
replacement of the goods,
repair of the goods.

In addition, the privileged Buyer may submit a declaration of:
price reduction,
withdrawal from the contract
if:

the Seller has refused to bring the goods into conformity with the contract in accordance with Article 43d, paragraph 2 of the Consumer Rights Act;

the Seller has failed to bring the goods into conformity with the contract in accordance with Article 43d, paragraphs 4-6 of the Consumer Rights Act;

the lack of conformity of the goods persists despite the Seller's attempts to bring the goods into conformity with the contract;

The lack of conformity of the goods with the contract is so significant that it justifies a price reduction or withdrawal from the contract without first exercising the protection measures specified in Article 43d of the Consumer Rights Act;

It is clear from the Seller's statement or the circumstances that the Seller will not bring the goods into conformity with the contract within a reasonable time or without undue inconvenience to the Privileged Buyer.

In the case of goods subject to repair or replacement, the Privileged Buyer must make the goods available to the Seller. The Seller collects the goods from the Privileged Buyer at their own expense.

The Privileged Buyer may not withdraw from the contract if the lack of conformity is immaterial.

In the event of withdrawal from the contract referred to in this section (concerning goods), the Privileged Buyer shall immediately return the goods to the Seller at their expense, to the following address: Maciejowice 24, 05-600 Maciejowice. The Seller shall refund the price to the Privileged Buyer immediately, no later than 14 days from the date of receipt of the goods or proof of their return. The Seller shall refund the Privileged Buyer any amounts due as a result of exercising the right to reduce the price immediately, no later than 14 days from the date of receipt of the Privileged Buyer's notice of a price reduction.

Out-of-court complaint and redress procedures
The Seller informs the Consumer about the possibility of using out-of-court complaint and redress procedures. The rules for accessing these procedures are available at the offices or on the websites of entities authorized to provide out-of-court dispute resolution.

The Consumer may seek assistance, among other things, from the appropriate European Consumer Centre from the European Consumer Centres Network. These centres provide information on consumer rights and assist in resolving disputes in cross-border purchases. Assistance from European Consumer Centres is generally free of charge. A list of Consumer Centers for your country can be found at: https://konsument.gov.pl/eck-w-europie/

In addition, in the Republic of Poland, you can use the following forms of support:

mediation conducted by the competent Provincial Inspectorate of Trade Inspection, to which you should submit a request for mediation. As a rule, the proceedings are free of charge. The list of inspectorates can be found here: https://uokik.gov.pl/kontakt-kontrola-handlowa

assistance from the competent Permanent Consumer Arbitration Court operating at the Provincial Inspectorate of Trade Inspection, to which you should submit a request for arbitration. As a rule, the proceedings are free of charge. The list of inspectorates can be found at: https://uokik.gov.pl/kontakt-kontrola-handlowa
The previous provision is for informational purposes only and does not constitute an obligation for the Seller to use out-of-court dispute resolution. Using out-of-court complaint and redress procedures is voluntary for both the Seller and the Consumer. Additionally, the Consumer may seek free assistance from a municipal or district consumer ombudsman.

§ 10 PERSONAL DATA
The Seller is the controller of the personal data provided by the Buyer when using the Store. Detailed information regarding the processing of personal data by the Seller – including other purposes and basis for data processing, as well as data recipients – can be found in the privacy policy available in the Store, in accordance with the principle of transparency set out in the General Data Protection Regulation of the European Parliament and of the Council (EU) – "GDPR."
The purpose of processing the Buyer's data by the Seller, provided by the Buyer in connection with purchases in the Store, is to fulfill orders. The basis for the processing of personal data in this case is:
the contract or actions taken at the Buyer's request to conclude it (Article 6, Section 1, Letter b of the GDPR),
the Seller's legal obligation, in particular related to accounting and product safety (Article 6, Section 1, Letter c of the GDPR), and
the Seller's legitimate interest in processing data for the purpose of establishing, pursuing, or defending potential claims (Article 6, Section 1, Letter f of the GDPR).
Providing data by the Buyer is voluntary, but at the same time necessary to conclude the contract. Failure to provide data will prevent the conclusion of the contract in the Store.
The Buyer's data provided in connection with purchases in the Store will be processed until:
the contract concluded between the Buyer and the Seller ceases to be valid;
the Seller ceases to be under a legal obligation to process the Buyer's data;
the possibility of pursuing claims by either the Buyer or the Seller related to the contract concluded by the Store ceases;
The Buyer's objection to the processing of their personal data will be accepted – if the basis for the processing was the Seller's legitimate interest – depending on what is applicable in a given case.
The Buyer has the right to request:
access to their personal data,
rectification,
erasure,
restriction of processing,
transfer of data to another controller,
as well as the right to:
object at any time to the processing of their personal data for reasons related to the Buyer's specific situation – to the processing of their personal data, based on Article 6(1)(f) of the GDPR (i.e., legitimate interests pursued by the Seller).
To exercise their rights, the Buyer should contact the Seller using the details provided in § 2 of the Terms and Conditions.
If the Buyer believes that their data is being processed unlawfully, the Buyer may file a complaint with the competent authority for personal data protection. In Poland, this is the President of the Personal Data Protection Office.

§ 11 RESERVATIONS
The Buyer is prohibited from providing illegal content.
Each order placed in the Store constitutes a separate agreement and requires separate acceptance of the Terms and Conditions. The agreement is concluded for the time and purpose of fulfilling the order.
All agreements concluded under these Terms and Conditions are subject to Polish law, subject to paragraph 4.
The choice of Polish law for agreements concluded with a Consumer under these Terms and Conditions does not waive or limit the Buyer's rights under mandatory provisions of law, which apply to the Consumer in situations where there is no choice of law. This means, in particular, that if national regulations applicable to a given Consumer provide broader protection than that resulting from these Terms and Conditions or Polish law, this broader protection shall apply.
Agreements concluded under the Terms and Conditions are concluded in Polish. In the event of a dispute with a Buyer who is not a Privileged Buyer, relating to a contract concluded through the Store, the competent court will be the court with jurisdiction over the Seller's registered office.

All liability of the Seller towards a Buyer who is not a Privileged Buyer, arising from a contract concluded through the Store, is limited – to the extent permitted by law – to the amount of the order placed by the Buyer that resulted in the conclusion of the contract, and for one year from the conclusion of that contract.

The Terms and Conditions of the Store, available in the Store, apply to the use of the Store's website and its features.

Appendix 1 to the Terms and Conditions

Below is a sample withdrawal form that a Consumer or a Privileged Entrepreneur may, but is not obligated to, use:

SAMPLE WITHDRAWAL FORM
(This form should be completed and returned only if you wish to withdraw from the contract)

TIRGE AMO Ewa Muszyńska-Przybulewska
Maciejowice 24, 05-600 Maciejowice
email address: biuro@emp3d.eu

- I/We(*) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I/we(*) hereby inform you of my/our withdrawal from the contract of sale of the following goods(*) / for the provision of the following service(*):

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- Date of contract conclusion (*)/acceptance (*)

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- Name and surname of the Consumer(s) / Privileged Entrepreneur(s):

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- Address of the Consumer(s) / Privileged Entrepreneur(s):

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Signature of Consumer(s) / Privileged Entrepreneur(s)
(only if the form is submitted in paper format)

Date . . . . . . . . . . . . . . . . . . . . .

(*) Delete where not applicable.